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Direct Buy Complaint - They won't give refund back
Direct Buy Complaint

Direct Buy Complaint

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They won't give refund back


We fell for the membership sale and bought into it. Upon returning home we investigated and found very few positive remarks and decided this wasn't for us. We followed all the correct protocol for canceling within the appropriate time frame and received confirmation from the sales rep that he received it. We were told it would take 10 business days) Almost 6 weeks later (27 business days to be exact) we have not received our refund. Trying to get someone to answer the phone or return a call is like an act of Congress! We are constantly told the person we need is at lunch, or out of town or will call us back later which they never do. Help!! Stay away from this company! Do not go near them!


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