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Direct Buy Review - Direct Buy and canceling experience
Direct Buy Review

Direct Buy Review

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Direct Buy and canceling experience


My husband and I received a call to come to a presentation of Direct Buy and promised we would get our choice of one of 5 prizes and a $100 dining gift card. We went to the presentation Saturday and signed up for membership. The presentation was heavy duty. After thinking it over and going through the numbers, we decided not to join. (We just finished remodeling our home last year and Direct Buy just didn't work for us.) I emailed them Saturday evening to let them know I wished to cancel and would be in on Tuesday to personally handle the cancelation. We walked in and were greeted politely, the front desk already had our file marked cancelled to proceed. They were quite nice and said they totally understand. We were reimbursed within minutes and had a very pleasant experience even though we cancelled. We still received the gifts as well!!


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